FREQUENTLY ASKED QUESTIONS

When will I first hear from you?

You will receive a welcome email from me when you first sign up to one of the plans (providing that you submit all relevant details).

Do you track my progress?

Our website is integrated with the My PT Hub website and App, from there I am able to see your progress in the gym and with My FitnessPal app see your progress in the kitchen and ensure your diet is on track.

Do I need access to a gym?

Our plans are tailored to you. We can provide home workouts as well as gym workouts, whatever is best suited to your situation and goals.ย Certain goals may require access to equipment but if a full gym isn’t possible for you I can still make your plan work.

Do I need to train every day?

It’s not necessary to train every day to achieve amazing results. My customised plan will work around how much time you have available.ย I will provide guidelines for optimum training frequency, but the plan will work to the schedule that your lifestyle allows.

How can I ensure my form is correct?

All the movements on your customised plan have instructional videos, so you can see exactly how it should be done. If you are unsure that you are performing a movement correctly then you can send me a video to critique.

I forgot my account password, what do I do?

If you have forgotten the password for your account, please use the recover password section on the log in page to attempt to recover. If you are still unable to access your account then please use the contact section to send me a message and I will try to resolve this for you as soon as possible.

Can I pay in a different Currency?

You can pay with any card through PayPal guest checkout! (You don’t need to be a registered PayPal user)